An interest entry appears twice in your Annual Information Statement. Your bank certificate shows one amount; AIS seems to show two. Before copying the larger total into your return—or rejecting both entries—check what each line actually represents.
AIS feedback is the route for explaining incorrect reported information. It is not a replacement for filing an accurate return. This guide focuses on reviewing FY 2025–26 information for AY 2026–27, including duplicate, incorrect-value and wrong-person entries. For another period, check that year’s official form and portal instructions; feedback does not guarantee that every discrepancy will disappear.
Start with the transaction, not the total
AIS brings together information available to the Income Tax Department. TIS, the Taxpayer Information Summary, aggregates information by category and includes processed and taxpayer-accepted/source-confirmed values. These are useful checks, not a substitute for your records.
The Department's AIS FAQs Official ↗ explicitly warn that transactions may be missing. You must still report complete and accurate information in your income tax return. Equally, a reported transaction value is not automatically taxable income: a securities sale entry is not a ready-made capital-gains calculation.
Before submitting feedback, match the information source, account or transaction reference, financial year and amount description. Two similar-looking entries may describe different transactions rather than a duplicate.
Keep a small evidence pack
Download AIS and TIS for the relevant financial year. Collect the underlying bank interest certificate, broker statement, dividend record, agreement or other document that explains the disputed entry.
Make a short working table with five columns: reported transaction, AIS value, value supported by records, reason for difference and evidence reference. For a founder with business and personal accounts, identify the correct PAN and legal entity before comparing figures. Your company's transactions should not casually be combined with your personal return.
Keep an untouched copy of the downloaded statement. It gives you a starting point when you later compare the reported value, modified value and feedback history.
How to submit AIS feedback online
The Department provides both a detailed AIS walkthrough Official ↗ and an AIS FAQ Official ↗. The documented online sequence is:
- Open the official Income Tax e-Filing portal yourself and sign in. Use the AIS dashboard option, or e-File → Income Tax Return → View AIS. The Department also documents Services → Annual Information Statement.
- Proceed to the AIS portal and choose FY 2025–26 for this review. Do not confuse the financial year with the assessment year on your ITR.
- Open AIS and expand the relevant information category and source until you reach the transaction-level details.
- For active information supporting feedback, select Optional in the Feedback column.
- Choose the appropriate feedback type and enter the requested details. Review the transaction and amount again before submitting.
- Save the acknowledgement from Activity History. Keep the Activity ID and the supporting working paper together.
Menu labels can differ across portal layouts. Follow the AIS link in your official account rather than a link in an unexpected message. Never send your portal password or OTP to someone offering to fix an entry.
Choose the reason that matches your evidence
The official walkthrough lists these feedback options:
| Situation established by your records | Relevant feedback option |
|---|---|
| The entry and its attributes are accurate | Information is correct |
| The transaction is yours but an attribute or value is wrong | Information is not fully correct |
| You recognise the information but it belongs to another PAN or year | Information relates to other PAN/Year |
| The same information is already included elsewhere | Information is duplicate/included in other information |
| You completely deny the reported transaction | Information is denied |
Category-specific customised feedback may also be available. Do not select a reason simply because it produces a lower displayed figure. Where ownership, joint holdings or year allocation is uncertain, first resolve the underlying facts with the reporting institution.
Example: one interest receipt, two reported entries
Suppose your annual bank certificate supports ₹18,000 of interest, but two AIS lines each show ₹18,000. This is an illustration, not a finding that all matching amounts are duplicates.
Check the account reference, deposit details, reporting source and period. If both lines genuinely report the same interest, identify the duplicate using the appropriate feedback option and retain the certificate. If one line is savings interest and the other relates to a separate deposit, both may be correct.
Your return should reflect the income established by the records and applicable tax treatment—not an unexamined double count, and not an unsupported reduction to zero.
What happens after submission?
The Department says AIS displays the feedback and modified value alongside the reported information. Activity History is updated, an acknowledgement can be downloaded, and submission confirmations are sent by email and SMS. Feedback may be shared with the information source for its response.
TIS can reflect feedback and source confirmation for relevant prefilling. A changed summary is not a guarantee that the reporting institution has corrected every underlying record or that the Department has finally accepted your tax position.
If your return has already been filed, separately review whether it needs a lawful correction. If a notice or e-Proceedings communication exists, follow that communication's response requirements. An AIS feedback acknowledgement should not be treated as proof that another proceeding is closed.
A sensible final check
Reopen the relevant entry, compare the displayed values with your working paper and keep any source correspondence. Review other income that may not appear in AIS. Do not assume every entry will change within a fixed number of days: the official guidance does not promise a universal turnaround.
For help reconciling your records before filing, explore TaxQue's income tax return support. Bring your statement and evidence to TaxQue Meet through taxque.in, or contact info@taxque.in / 9311256088. Ask for a review of the mismatch, not an assurance that feedback alone resolves it.
Reviewed 7 November 2026 (IST). General educational guidance; individual facts and the applicable year's rules require review.
