STARTUP LEGAL29 Sept 2026
WhatsApp Business users face new messaging charges from October 1: Will customers also pay? | Company Business News
From October 1, 2026, WhatsApp Business Platform messages in India will be charged under a new pricing structure. Costs will depend on the message type and how the customer interacts with you. Businesses must add a payment method by September 30, 2026, or service messages may stop. If you use WhatsApp for customer replies, check your billing setup now.
Key Statutory Highlights
- Meta has announced a new pricing structure for businesses using the WhatsApp Business Platform in India, effective October 1, 2026.
- Under the revised system, charges will depend on the type of message and the nature of the interaction between a business and a customer.
- Solution providers and directly integrated businesses must add a payment method by September 30, 2026, or Meta will stop delivering service messages once charges begin.
Actionable Advice for Taxpayers / Founders:Add a payment method to your WhatsApp Business messaging account by September 30, 2026 so your service messages are not disrupted when the new charges start.
Statutory Disclaimer: TaxQue Shorts are AI-assisted editorial briefs for compliance awareness. This brief has not passed every source check; confirm the original notification before acting. This does not constitute formal legal or CA counsel.
TaxQue News Desk
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