GENERAL15 Sept 2026
CCPA probes Apple's iOS 18 warranty terms over costly iPhone repairs
India's consumer regulator is probing Apple's iOS 18 software warranty terms. Users complained the late-2024 update caused screen and microphone faults, leaving them to pay high repair bills, as software carries no warranty. The matter was escalated for a detailed investigation on July 29. If Apple is found guilty, it could face fines, refunds, or changes to how it works.
Key Statutory Highlights
- India's consumer regulator is examining whether the iOS 18 update damaged iPhone functionality and forced users to pay exorbitant repair costs.
- On July 29 this year, the regulator escalated the matter for a detailed investigation by its investigation wing.
- Apple says giving no warranty on software matches global industry standards and that iOS 18 had no systemic issues.
Actionable Advice for Taxpayers / Founders:Keep your iPhone purchase invoice and any repair bills safe. If you believe a software update damaged your device and you paid for repairs, you can file a complaint with the consumer regulator and speak to a consumer law expert to understand your options.
Statutory Disclaimer: TaxQue Shorts are AI-assisted editorial briefs for compliance awareness. This brief has not passed every source check; confirm the original notification before acting. This does not constitute formal legal or CA counsel.
TaxQue News Desk
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