STARTUP LEGAL15 Sept 2026
Apple iOS 18 under fire in India: CCPA probes software warranty after iPhone complaints, says report | Company Business News
India's consumer regulator, the Central Consumer Protection Authority (CCPA), has escalated its Apple probe into a detailed investigation. It is checking whether Apple's software licence, which offers no warranty, leaves iPhone users paying for repairs after iOS 18. Complaints include display lines, battery drain and call failures. The regulator alleges some paid very high repair costs. Keep your purchase and repair bills safe.
Key Statutory Highlights
- Apple's software licence says it is provided "without warranty of any kind", while the company's limited warranty generally covers only hardware.
- Users reported display lines, call failures, frozen screens, battery drain, touchscreen and camera problems, and slower performance after upgrading.
- A LocalCircles survey of more than 31,000 consumers in January 2025 found six in 10 iPhone users who upgraded to iOS 18 or newer reported multiple problems.
Actionable Advice for Taxpayers / Founders:If your iPhone started acting up after an iOS 18 update and you paid for a repair or screen replacement, keep the bills, service centre messages and complaint records safely. You can then raise the matter with the consumer regulator. Please treat this as a step to protect your records, not as a promise of a refund, since each case is decided on its own facts.
Statutory Disclaimer: TaxQue Shorts are AI-assisted editorial briefs for compliance awareness. This brief has not passed every source check; confirm the original notification before acting. This does not constitute formal legal or CA counsel.
TaxQue News Desk
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