AI agents are becoming new office colleagues: How digital workforces could change the way businesses hire, work and measure productivity

AI agents are turning into digital co-workers, changing how businesses hire, operate, and measure productivity. As human-agent teams grow, expect shifts in jobs, management style, costs, and who takes responsibility for work. For you as a business owner, workflows and team roles may need fresh thinking. Identify routine tasks where AI can lend a hand, then adapt how you track performance.